Contact Information for Direct Reporting of Claims
Insurer Contact Information
We enjoy the opportunity to assist our clients with claims, and actually prefer that you contact us first so we can help you. However, it is often more convenient for our clients to contact their insurance company directly. Below you will find phone numbers for the claims departments for some of our insurance providers.
Before you contact your insurance company, be sure that you have your policy number available. Please note that some insurance companies do provide services that will dispatch a tow truck to you immediately. These are noted as "Active Need" below.
| Aegis | (800) 233-2160 | |
| Allied Glass | (800) 282-9445 | Glass claims only |
| Allied Towing | (800) 282-9445 | Towing claims only |
| Allied | (800) 282-9445 | Only non-glass and non-towing claims |
| Auto-Owners Glass | (888) 295-2590 | Glass claims only |
| ASI (American Strategic Insurance) | (866) 274-5677 | Progressive Home Insurance |
| Bristol West Glass | (800) 435-7764 | Glass claims only |
| Bristol West | (800) 274-7865 | All non-glass claims |
| Cincinnati Insurance | (877) 242-2544 | |
| Citizens/Hanover Towing (Active Need) | (844) 573-0530 | If you need a tow truck dispatched |
| Citizens/Hanover Glass & Towing | (800) 628-0250 | Glass claims only, or claims for towing reimbursement |
| Citizens/Hanover | (800) 628-0250 | Only non-glass and non-towing claims |
| EMC Glass | (888) 362-2255 | Glass claims only |
| EMC | (800) 292-1320 | |
| Emcompass Glass | (800) 588-7400 | Glass claims only |
| Encompass Towing | (800) 588-7400 | Towing claims only |
| Encompass | (800) 588-7400 | |
| Foremost Glass | (800) 274-7865 | Glass claims only |
| Foremost | (800) 527-3907 | |
| Frankenmuth | (800) 234-1133 | Only non-glass and non-towing claims |
| Frankenmuth Glass & Towing | (800) 234-4433 | Glass and towing claims only |
| Grange | (800) 445-3030 | |
| Hagerty Towing | (877) 801-0333 | Towing claims only |
| Hastings Glass & Towing | (800) 255-7137 | Glass and towing claims only |
| Main Street America | (877) 425-2467 | |
| MBPIA | (855) 498-7573 | |
| Michigan Millers Towing | (866) 688-2518 | Towing claims only |
| Michigan Millers | (877) 858-5361 | Only non-towing claims |
| Northland Insurance | (800) 328-5972 | |
| PrimeOne Insurance | (855) 937-1393 | |
| Progressive Glass | (800) 287-5078 | Glass claims only |
| Progressive Towing | (800) 776-2778 | Towing claims only |
| Progressive | (800) 274-4499 | Only non-glass and non-towing claims |
| Retailers Insurance | (866) 764-7705 | Workers' compensation claims only |
| Safeco Glass | (800) 332-3226 | Glass claims only |
| Safeco Towing | (877) 762-3101 | Towing claims only |
| Safeco | (800) 332-3226 | Only non-glass and non-towing claims |
| State Auto Towing (Active Need) | (844) 546-5393 | If you need a tow truck dispatched |
| State Auto | (877) 722-5246 | |
| Travelers Bond/Specialty/EPLI | (800) 842-8496 | Bond, specialty, and EPLI claims only |
| Travelers | (800) 238-6225 | Other than bond, specialty, or EPLI |
| Universal Property & Casualty | (800) 470-0599 | |
| West Bend Mutual Glass | (877) 922-5246 | Glass claims only |
| Wolverine Glass | (877) 488-2423 | Glass claims only |
| Wolverine Towing (Active Need) | (800) 733-3320 | If you need a wrecker dispatched |
| York | (866) 833-3542 |
We apologize if you don't find the number you need above, or if the number is no longer valid. Our insurance companies sometimes change this information. We'd appreciate hearing from you if you do find incorrect contact information above!
© 2025 Al Bourdeau Insurance Agency
© 2025 Al Bourdeau Insurance Agency