Contact Information for Direct Reporting of Claims

Insurer Contact Information

We enjoy the opportunity to assist our clients with claims, and actually prefer that you contact us first so we can help you. However, it is often more convenient for our clients to contact their insurance company directly. Below you will find phone numbers for the claims departments for some of our insurance providers.

Before you contact your insurance company, be sure that you have your policy number available. Please note that some insurance companies do provide services that will dispatch a tow truck to you immediately. These are noted as "Active Need" below.

Aegis (800) 233-2160
Allied Glass (800) 282-9445 Glass claims only
Allied Towing (800) 282-9445 Towing claims only
Allied (800) 282-9445 Only non-glass and non-towing claims
Auto-Owners Glass (888) 295-2590 Glass claims only
ASI (American Strategic Insurance) (866) 274-5677 Progressive Home Insurance
Bristol West Glass (800) 435-7764 Glass claims only
Bristol West (800) 274-7865 All non-glass claims
Cincinnati Insurance (877) 242-2544
Citizens/Hanover Towing (Active Need) (844) 573-0530 If you need a tow truck dispatched
Citizens/Hanover Glass & Towing (800) 628-0250 Glass claims only, or claims for towing reimbursement
Citizens/Hanover (800) 628-0250 Only non-glass and non-towing claims
EMC Glass (888) 362-2255 Glass claims only
EMC (800) 292-1320
Emcompass Glass (800) 588-7400 Glass claims only
Encompass Towing (800) 588-7400 Towing claims only
Encompass (800) 588-7400
Foremost Glass (800) 274-7865 Glass claims only
Foremost (800) 527-3907
Frankenmuth (800) 234-1133 Only non-glass and non-towing claims
Frankenmuth Glass & Towing (800) 234-4433 Glass and towing claims only
Grange (800) 445-3030
Hagerty Towing (877) 801-0333 Towing claims only
Hastings Glass & Towing (800) 255-7137 Glass and towing claims only
Main Street America (877) 425-2467
MBPIA (855) 498-7573
Michigan Millers Towing (866) 688-2518 Towing claims only
Michigan Millers (877) 858-5361 Only non-towing claims
Northland Insurance (800) 328-5972
PrimeOne Insurance (855) 937-1393
Progressive Glass (800) 287-5078 Glass claims only
Progressive Towing (800) 776-2778 Towing claims only
Progressive (800) 274-4499 Only non-glass and non-towing claims
Retailers Insurance (866) 764-7705 Workers' compensation claims only
Safeco Glass (800) 332-3226 Glass claims only
Safeco Towing (877) 762-3101 Towing claims only
Safeco (800) 332-3226 Only non-glass and non-towing claims
State Auto Towing (Active Need) (844) 546-5393 If you need a tow truck dispatched
State Auto (877) 722-5246
Travelers Bond/Specialty/EPLI (800) 842-8496 Bond, specialty, and EPLI claims only
Travelers (800) 238-6225 Other than bond, specialty, or EPLI
Universal Property & Casualty (800) 470-0599
West Bend Mutual Glass (877) 922-5246 Glass claims only
Wolverine Glass (877) 488-2423 Glass claims only
Wolverine Towing (Active Need) (800) 733-3320 If you need a wrecker dispatched
York (866) 833-3542

We apologize if you don't find the number you need above, or if the number is no longer valid. Our insurance companies sometimes change this information. We'd appreciate hearing from you if you do find incorrect contact information above!

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4:30 PM