SMS (Text Messaging) Terms and Conditions

Effective Date: 2/10/2025
By opting in to receive SMS messages from Al Bourdeau Insurance Agency [also known as Al Bourdeau Insurance Service, Inc., Total Insurance, Associated Groups Ltd, and Al Bourdeau Insurance Service of Florida, Inc.] (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).

SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Al Bourdeau Insurance Agency for appointment reminders, marketing messages, and general two-way communication about Insurance Services. Message and data rates may apply.

Message Frequency

  • Most of the time, we will only contact you when you ask us to. This would be as often as your requests.
  • We may contact you when an insurer asks us to do so, most likely once a year.
  • We will sometimes contact you to provide you with important information about your insurance, probably no more than a couple times a year.

Neither we nor Carriers are liable for any delays or undelivered messages.

Privacy Policy

Your information will be handled in accordance with our SMS Privacy Policy

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/Customer Support

You can visit the Contact Us page on our website for many different ways to contact us.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Though we will endeavor to provide the best service possible, your requests may or may not be acted upon promptly, or at all. Unless we confirm that you request was received, and have explained how we will respond, you should assume that your request has not been acted upon.

Insurance Coverage

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Our offices are closed. We will be open at:  
3/17/2025 8:00 AM